Key takeaways
- Each block runs 90 days: it opens with the diagnostic finding, sets one outcome for the quarter, and closes with a written review of whether that outcome was reached.
- Three artefacts are handed over and stay yours: the decision log, the org map, and the operating cadence.
How the coaching programs are structured
A program here is a fixed block of work with a named outcome, not a subscription to conversation. Each block runs 90 days. It opens with the finding from the Bottleneck Diagnostic, sets one outcome for the quarter, and closes with a written review of whether that outcome was reached.
Inside the block, the rhythm is steady rather than intense. Sessions every second week, short written notes after each, and a single document that carries the decisions taken and the ones still open. Where a program covers a function rather than a person, it is usually the 90-Day Growth Advisory. Every program starts with a free call and the diagnostic at $1,500; the program itself is scoped and priced from what the diagnostic finds.
Programs are delivered in person or remotely. Remote delivery is not a discounted version of the same thing, it just removes the travel, and for a leadership group split across sites it tends to produce better attendance.
Executive assessment and 360 feedback can open a program where the leader and the people around him describe the same behavior differently. The results go to the leader first. They are used to choose the outcome for the block, not to grade anyone, and they are never the deliverable on their own.
What you keep when the coaching program ends
The test of a program is what still works six months after the last session. Three artefacts are handed over and they are yours permanently:
- The decision log, showing who decided what and on what basis, which stops the same argument being rerun each quarter
- The org map, including where each person's authority starts and stops
- The operating cadence, meaning the meetings that remain, their purpose, and what gets reviewed in each
None of these depend on us. A program that leaves a company dependent on its coach has failed on its own terms, and the second block is only worth selling when there is a genuinely new outcome to aim at. Where there is not, we say the work is done.
