Key takeaways
- Large firms sell with a partner and deliver with a more junior team; an independent brings the person who did the analysis. Between $500k and $50M that difference is most of the decision.
- Ask any firm on your shortlist what they have declined recently. One that has never turned work away is selling capacity rather than judgement.
Comparing executive coaching firms
The market splits roughly three ways, and the differences matter more than the brochures suggest. Large firms bring a bench, a methodology and a partner who sells the work before a more junior team delivers it. Coach-matching platforms bring volume and a directory. Independents bring the person who did the analysis.
For an owner-led company between $500k and $50M in revenue, the leverage model that makes large firms work is usually the wrong fit. That model assumes layers of stakeholders and a client who can absorb a long transformation plan. A company of this size needs a specific answer about a specific constraint from whoever actually looked at it.
The honest trade-off runs the other way too. A leadership group engaged as a single unit is different work, scoped as executive team coaching. We will not staff a twenty-person program, we do not implement enterprise systems, and we turn down work below $500k in revenue because the economics of a diagnostic do not hold at that size.
Questions to ask an executive coaching firm before you sign
Ask the same five questions of everyone on your shortlist and the field narrows quickly:
- Who will actually be in the room, and is that the person I have been talking to?
- What is the total cost, fixed before the work starts, and what triggers a change order?
- What happens if your assessment finds the problem is something you do not fix?
- What do I keep at the end that continues to work without you?
- What have you declined recently, and why?
The last question tends to be the most revealing. A firm that has never turned work away is selling capacity rather than judgement. For reference, our own answers: the entry point is a free call and then the Bottleneck Diagnostic at $1,500, everything after it is scoped from what the diagnostic finds, and a diagnostic that lands outside our scope ends with you keeping the report and owing nothing further. More on how we think about cost is in what executive coaching costs.
